Privacy Policy
Last Updated: April 11, 2026
1. Introduction & Scope
Welcome to CraftersDigi (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://craftersdigi.com/), interact with our services, or engage with us through social media platforms such as Instagram.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our website and services.
2. Information We Collect
We collect information in a variety of ways to provide and improve our services.
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full Name
- Email Address
- Phone Number
- Company Name
This information is typically collected when you:
- Fill out contact forms
- Book consultations
- Subscribe to newsletters
- Communicate with us directly
2.2 Derivative / Usage Data
We may automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Access times
- Pages viewed
- Referring URLs
This data is collected through standard log files and helps us understand how users interact with our website.
2.3 Social Media Data
If you interact with us via social media platforms (e.g., Instagram), we may collect:
- Public profile information
- Engagement data (likes, comments, shares)
- Messages or inquiries sent to us
This depends on your privacy settings on those platforms.
3. Tracking Technologies & Cookies
We use cookies and similar tracking technologies to enhance your browsing experience.
What We Use:
- Cookies (small data files stored on your device)
- Web Beacons (tracking pixels used for analytics)
- Marketing Pixels (e.g., Meta Pixel, Google Analytics)
Purpose:
- Website functionality
- Analytics and performance tracking
- Advertising and retargeting
As a digital marketing agency, we may use both first-party and third-party cookies.
Managing Cookies:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our media production and marketing services
- To improve website functionality and user experience
- To respond to inquiries and provide customer support
- To communicate project updates and service-related information
- To send marketing and promotional communications (you can opt out anytime)
- To analyze usage trends and optimize our offerings
5. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following situations:
5.1 Third-Party Service Providers
We may share data with trusted third parties who help us operate our business, such as:
- Website hosting providers
- Email service providers
- CRM tools
- Analytics platforms
5.2 Legal Obligations
We may disclose your information if required to do so by law or in response to:
- Legal processes
- Government requests
- Protection of our legal rights
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security & Retention
We implement appropriate administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (“Right to be Forgotten”)
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites, tools, or services.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13 (or 16 where applicable by law).
We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- CraftersDigi
- 📧 [email protected]